The Quality Colloquium: Agenda: Day 1

Pre-Conference

Day One

Day Two

Day Three

Agenda: Day 1 Monday, August 22, 2005
8:00 a.m.	Welcome and Introduction to Morning of Day I David J. Shulkin, MD President and Chief Executive Officer, Beth Israel Medical Center Former Chief Medical Officer, Temple University Hospital Professor of Medicine, Temple University School of Medicine Founder, Patient Safety Officer Society New York, NY (Colloquium Co Chair)
8:15 a.m.	What We Know and What We Came to Learn Arthur Miller, Esq. Bruce Bromley Professor of Law Harvard Law School Cambridge, MA
9:00 a.m.	How Far Have We Come Since the Publication of the Institute of Medicine's Landmark Study To Err is Human? Janet M. Corrigan, Ph.D., MBA President and Chief Executive Officer National Committee for Quality Health Care Washington, DC
9:45 a.m.	Federal Government Initiatives to Improve Healthcare Quality Carolyn M. Clancy, MD Director, Agency for Healthcare Research and Quality Rockville, MD
10:30 a.m.	Break
11:00 a.m.	Lessons Learned on the Front Lines of Medical Care Improvement Paul H. O'Neill Chairman, Value Capture Former Secretary of the Treasury Former Chairman and CEO, Alcoa, Inc. Pittsburgh, PA
11:45 a.m.	National Consensus Standards for Physician Performance: Round 1 Kenneth W. Kizer, MD, MPH President, National Quality Forum Washington, DC
12:30 p.m.	Networking Lunch: Showing of "Escape Fire" Video Presentation Featuring: Donald Berwick, MD, MPP President and Chief Executive Officer Institute for Health Improvement Boston, MA
1:45 p.m. - 6:15 p.m.	Comprehensive Healthcare Patient Safety, Quality Enhancement and Medical Errors Reduction Tracks (Choose One Track Only)
Track IA: Advanced Patient Safety Strategies
1:45 p.m.	Introduction Barry P. Chaiken, MD, MPH Associate Chief Medical Officer BearingPoint Boston, MA (Colloquium Co Chair)
2:00 p.m.	What if We Simply Didn't Pay for "Never" Events? George Isham, MD, MS Medical Director and Chief Health Officer, HealthPartners Co Author, Epidemic of Care: A Call for Safer, Better, and More Accountable Health Care Minneapolis, MN
2:45 p.m.	What if We Just Said "I'm Sorry"? - The SorryWorks! Coalition Michael S. Woods, MD Founding Partner, Doctors in Touch Author, Healing Words, the Power of Apology of Medicine Board of Directors, The SorryWorks! Coalition Oak Park, IL
3:30 p.m.	Break
4:00 p.m.	Reducing Adverse Drug Events by 50% Kathy Haig, RN Director, Quality Resource Management, Risk Manager, and Patient Safety Officer Order of St. Francis - St. Joseph Medical Center Bloomington, IL
4:45 p.m.	A Unit-Based Strategic Change Initiative to Improve Nurse/Physician Communication Mary Lou Manning, RN, Ph.D., CPNP Executive Director, Care Model Initiatives The Children's Hospital of Philadelphia Philadelphia, PA Presentation Material (Acrobat)
5:30 p.m.	Delivering the Promise to Healthcare: Improving Patient Safety and Quality of Care Using Aviation Crew Resource Management Stephen M. Powell Captain, Delta Airlines Peachtree City, GA Presentation Material (Acrobat) Presentation Material (Powerpoint)
6:15 p.m.	Adjournment and Opening Reception

Track IB: Transparency, Public Reporting/Scorecards and Accountability as Quality Drivers
1:45 p.m.	Introduction Shoshanna Sofaer, MPH, DrPH Robert P. Luciano Professor of Health Care Policy School of Public Affairs, Baruch College New York, NY (Colloquium Co Chair)
2:00 p.m.	How Well Are We Conveying Transparent Information to Consumers? Shoshanna Sofaer, MPH, DrPH Robert P. Luciano Professor of Health Care Policy School of Public Affairs, Baruch College New York, NY Presentation Material (Acrobat) Presentation Material (Powerpoint)
2:45 p.m.	Point-Counterpoint: How Accurately Do Hospital Scorecards Convey "Quality" Information? Harlan M. Krumholz, MD Professor of Internal Medicine; Director, Clinical Scholars Program Professor, Epidemiology and Public Health Yale University Medical School New Haven, CT Rick Siegrist President, Chief Executive Officer HealthShare Technology, Inc. Acton, MA Presentation Material (Acrobat) Presentation Material (Powerpoint)
3:30 p.m.	Break
4:00 p.m.	Public Reports of Physician Performance - When is it Appropriate and When Inappropriate? Nancy H. Nielsen, MD, Ph.D. Chief Medical Officer, Independent Health Speaker, House of Delegates, American Medical Association Buffalo, NY Presentation Material (Acrobat) Presentation Material (Powerpoint)
4:45 p.m.	The Purchaser and Consumer Push for Transparency Melinda Karp Director of Programs, Massachusetts Health Quality Partners Independent Consultant Boston, MA
5:30 p.m.	What Hospital Executives Think About Public Reporting Joel S. Weissman, Ph.D. Associate Professor, Department of Medicine and Institute for Health Policy Massachusetts General Hospital Lecturer, Department of Health Care Policy Harvard Medical School Boston, MA Presentation Material (Acrobat) Presentation Material (Powerpoint)
6:15 p.m.	Adjournment and Opening Reception

Track IC: Six Sigma as a Healthcare Quality Initiative
1:45 p.m.	Introduction Carolyn Pexton Director of Communications, Performance Solutions GE Healthcare Waukesha, WI (Colloquium Co Chair) Benjamin C. Williams Harvard College Senior Executive Vice President, Foundation for International Medical Relief of Children Former Editor-in-Chief, Harvard Health Policy Review Former Administrative Resident in Six Sigma Greenbelt New York-Presbyterian Hospital Cambridge, MA (Colloquium Co Chair)
2:00 p.m.	Building a Systemwide Framework for Excellence Mary Cooper, MD Chief Quality Officer and Vice President, Clinical Practice Evaluation NewYork-Presbyterian Hospital New York, NY Emme Deland, MBA Senior Vice President Clinical Program Planning and Strategic Development New York-Presbyterian Hospital New York, NY Presentation Material (Acrobat) Presentation Material (Powerpoint)
2:30 p.m.	Transforming Healthcare and Sustaining Success with Lean Six Sigma Tomas A. Gonzalez, MD, MBA Certified Six Sigma Master Black Belt Vice President of Six Sigma Valley Baptist Health System Harlingen, Texas
3:00 p.m.	Using Six Sigma to Improve Cardiac Medication Administration Adrienne L. Elberfeld Six Sigma Master Black Belt Operations Improvement Virtua Health System Marlton, NJ Sue McGann, RN, MBB Virtua Health System Marlton, NJ Presentation Material (Acrobat) Presentation Material (Powerpoint)
3:30 p.m.	Break
4:00 p.m.	A Six Sigma Approach to Reduction of Infections: Central Venous Catheter Related Blood Stream Infections and CDT Infections in SIP Patients Lois M. Yingling, RNC, MSN, CPHQ Six Sigma Blackbelt Clinical Best Practice Development Coordinator, Florida Hospital Orlando, FL
4:30 p.m.	Lean Six Sigma at St. John Health: Process, Results and Lessons Learned Todd Sperl Six Sigma Master Black Belt St. John Health Warren, MI Ernest Yoder, MD, Ph.D. Chair, Department of Internal Medicine St. John Health and ACP Governor for Michigan Southfield, MI
5:00 p.m.	Strategies in Rapid Implementation of Six Sigma in Healthcare Organizations Richard Beaver Vice President for Quality & Safety Heritage Valley Heath System Beaver, PA Daniel Brooks, MD Chief Medical Officer Heritage Valley Health System Beaver, PA Peter L. Knepell, Ph.D. Senior Associate Air Academy Associates Colorado Springs, CO Presentation Material (Acrobat) Presentation Material (Powerpoint)
5:30 p.m.	Comments and Questions for Six Sigma Faculty
6:15 p.m.	Adjournment and Opening Reception

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