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 Pre-Conference

 Day One

 Day Two

 Day Three

 

Agenda: Day 3
Wednesday, August 25, 2004


8:00 a.m.

Introduction to the Morning Day III - Lessons from the Health Care Malcolm Baldrige National Quality Award Winners

John K. Iglehart
Founding Editor, Health Affairs
National Editor, New England Journal of Medicine
Washington, DC
(Colloquium Co Chair)

8:15 a.m.

Using Baldrige Criteria to Achieve Performance Excellence

Jane Poulter, BSN, MSA
Senior Staff, Baldrige National Quality Program
National Institute of Standards and Technology
Gaithersburg, MD
Presentation Material (Acrobat)
Presentation Material (Powerpoint)

9:00 a.m.

Baldrige Winner Case Study: Baptist Hospital, Inc., Pensacola, FL

Bob Harriman, PhD
Vice President of Quality and Safety
Baptist Hospital, Inc.
Pensacola, FL
Presentation Material (Acrobat)
Presentation Material (Powerpoint)

L. Craig Miller, MD, FCCP
Senior Vice President of Medical Affairs
Baptist Health Care
Pensacola, FL

9:45 a.m.

Baldrige Winner Case Study: Saint Luke's Hospital of Kansas City, Kansas City, MO

Eugene Fibuch, MD
Professor and Chair, Department of Anesthesiology
University of Missouri-Kansas City School of Medicine
Associate Director of Medical Affairs and Medical Director of Quality
Saint Luke's Hospital
Kansas City, MO
Presentation Material (Acrobat)
Powerpoint Presentation too large for web posting


Sherry Marshall, RN, CPHQ, CPUR
Vice President of Quality
Saint Luke's Health System
Kansas City, MO

10:30 a.m.

Healthcare Baldrige Award Panel Discussion

11:00 a.m.

Break

11:15 a.m.

Learning from Toyota: How the Lessons of W. Edwards Deming can be Applied to Healthcare

Gary S. Kaplan, MD
Chairman and Chief Executive Officer
Virginia Mason Medical Center
Associate Clinical Professor
University of Washington
Seattle, WA
Presentation Material (Acrobat)

12:00 noon

Networking Luncheon

1:00 p.m.

Traveling the Patient Safety Highway: Using Academic Research to Speed the Journey

David Blumenthal, MD, MPP
Director, Institute for Health Policy
Massachusetts General Hospital/Partners HealthCare System, Inc.
Boston, MA

Gerald Hickson, MD
Associate Dean for Clinical Affairs
Center for Patient and Professional Advocacy
Vanderbilt University Medical Center
Nashville, TN
Presentation Material (Acrobat)
Presentation Material (Powerpoint)

Edwin Trautman, PhD
President, RMF Strategies
Vice President, Risk Management Foundation
Cambridge, MA
Presentation Material (Acrobat)
Presentation Material (Powerpoint)
Handout Material (Acrobat)

Robert Wachter, MD
Chief of the Medical Service
UCSF Medical Center
Co Author of Internal Bleeding: The Truth Behind America's Terrifying Epidemic of Medical Mistakes
San Francisco, CA

2:00 p.m.

Strategic Implications of the HealthGrades Report on Patient Safety in Hospitals

Samantha Collier, MD, MBA
Vice President, Medical Affairs
HealthGrades
Lakewood, CO

2:45 p.m.

What We Learned and What We Will Do with This Knowledge

Arthur Miller, Esq.
Bruce Bromley Professor of Law
Harvard Law School
Cambridge, MA

3:30 p.m.

Colloquium Adjournment

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