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PATIENT SAFETY CERTIFICATE PROGRAM PRECONFERENCE READINGS
  1. Alexander, M. Night Shift Nightmare. The Readers Digest. June 2007, 112- 120.
    http://www.qualitycolloquium.com/documents/Haskell_Readers_Digest_6_07.pdf

  2. Amalberti, R., Auroy, Y., Berwick, D., & Barach, P. (2005). Five System Barriers to Achieving Ultrasafe Health Care. Ann Intern Med, 142(9), 756-764.
    http://www.qualitycolloquium.com/documents/Barriers-1.pdf

  3. Cronenwett, L., Sherwood, G., Barnsteiner, J., Disch, J., Johnson, J., Mitchell, P., Taylor Sullivan, D. & Warren, J. (2007). Quality and safety education for nurses. Nursing Outlook 55(3): 122-131.
    http://www.qualitycolloquium.com/documents/Cronenwett_Quality_and_Safety_Education.pdf

  4. Draper, DA; Felland, FE; Liebhaber, A; Melichar, L. The role of Nurses in Hospital Quality Improvement. Research Brief. Center for Studying Health System Change. No. 3, March 2008.
    http://www.qualitycolloquium.com/documents/The_Role_of_Nurses.pdf

  5. Hoff, T and Sutcliffe, K. Studying Patient Safety in Health Care Organizations: Accentuate the Qualitative. The Joint Commission Journal on Quality and Patient Safety. January 2006, 32 (1), 5-15.
    http://www.qualitycolloquium.com/documents/Hoff_Methods.pdf

  6. Leape, L. L., Berwick, D. M., & Bates, D. W. (2002). What Practices will Most Improve Safety? Evidence-based Medicine Meets Patient Safety. JAMA 288(4), 501-507.
    http://www.qualitycolloquium.com/documents/What_Practices.pdf

  7. Marx, DA and Slonim AD. Assessing patient safety risk before the injury occurs: an introduction to sociotechnical probabilistic risk modeling in health care. QSHC. 19 July 2008, ii33-ii38.
    http://qshc.bmj.com/cgi/content/abstract/12/suppl_2/ii33

  8. Thomas, E., & Peterson, L. (2003). Measuring Errors and Adverse Events in Health Care. J Gen Intern Med (18), 61-67.
    http://www.qualitycolloquium.com/documents/Measuring_Errors_and_Adverse_Events.pdf

  9. Wachter R. The End Of The Beginning: Patient Safety Five Years After: To Err Is Human1. Health Affairs, 2004
    http://content.healthaffairs.org/cgi/reprint/hlthaff.w4.534v1.pdf

  10. Wu, AW; Lipshutz, AKM; Pronovost, PJ. Effectiveness and Efficiency of Root Cause Analysis in Medicine. JAMA, February 13, 2008, 299 (6). 685-687.
    http://jama.ama-assn.org/cgi/reprint/299/6/685
Davis Balestracci's pre-reading (coordinated to program bullets):
  1. TQM, Six Sigma, Lean and...Data?
    http://www.qualitydigest.com/july06/departments/spc_guide.shtml

  2. When Processes Moonlight as Trends
    http://www.qualitydigest.com/june05/departments/spc_guide.shtml

  3. Sick of Boring Meetings that Waste Your Time?
    http://www.qualitydigest.com/sept05/departments/spc_guide.shtml

  4. A Common Cause Strategy for Count Data
    http://www.qualitydigest.com/oct05/departments/spc_guide.shtml

  5. (Optional): I HATE Bar Graphs! - Part 4
    http://www.qualitydigest.com/june06/departments/spc_guide.shtml

  6. SPC in the Boardroom?
    http://www.qualitydigest.com/feb05/departments/spc_guide.shtml

  7. Think you Know Balance Scorecards? Think again...
    http://www.qualitydigest.com/sept07/departments/spc_guide.shtml
Additional Post-conference Readings Suggested by Davis Balestracci:
  1. Taking Count Data a Step Further (Statistical Stratification) - Parts 1 & 2
    http://www.qualitydigest.com/nov05/departments/spc_guide.shtml
    http://www.qualitydigest.com/dec05/departments/spc_guide.shtml

  2. Some Thoughts on Benchmarking (Part 1)
    http://www.qualitydigest.com/april07/departments/spc_guide.shtml

  3. Statistics Don't "Prove" Anything... but PARC analysis generally does
    http://www.qualitydigest.com/nov07/departments/spc_guide.shtml

  4. The Wisdom of David Kerridge: Statistics and reality--Parts 1 & 2
    http://www.qualitydigest.com/dec07/departments/spc_guide.shtml
    http://www.qualitydigest.com/jan08/departments/spc_guide.shtml

  5. A Graphical Approach to ANOM
    http://www.qualitydigest.com/aug07/departments/spc_guide.shtml





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